We are an independent neighbourhood advice centre, established in 1977.

We provide confidential help, advice and support to local residents in Cheetham and Crumpsall and across Manchester.

We provide advice on a wide range of subjects including:

  • Welfare Benefits
  • Money & Debt
  • Housing/Homelessness
  • Consumer and employment problems
  • Getting into work
  • Access to adult learning, training and volunteering
  • Immigration/Nationality issues (we are registered with OISC to provide Level 1 advice)
  • Access to Education, Health and other statutory services
  • Information about other local services and opportunities 

In providing residents with clear and comprehensive advice and support, we empower them to make their own choices and decisions about their lives, to bring about lasting change and improvements in their standard of living and general health and wellbeing.

 

About Us

We are managed by a voluntary Management Committee which consists of local residents and individuals interested in our particular scope of work or the area in which we operate.

We regularly recruit and train local people as volunteers, enabling them to undertake a range of roles e.g. to give advice, provide interpreting or carry out administration work.

 

As an active member of the voluntary sector in Manchester we work collaboratively with many local agencies and have strong relationships with national and statutory organisations, all of which helps us to keep up to date with relevant issues and information and enables us to refer residents to the most appropriate types of help and support.

 

We are mainly funded by Manchester City Council, the Big Lottery Reaching Communities Fund, the United Utilities Trust Fund, and the Henry Smith Charity. We are a member of Advice UK and hold the Advice Quality Standard.

English Arabic French Russian Spanish Urdu

Opening Times

Monday, Tuesday and Thursday

9:30 to 12.30

Drop-in for Advice

You do not need an appointment

 

We see people by appointment at other times

 

We also provide advice at:

Northmoor Community Association, Rainbow Haven Welcome Centre, Manchester Refugee Support Network, Europia and WAST

 

Contact us for further details

 

For telephone advice you can call Citizens Advice Manchester on 03444 111 222

 

 

 

 

Find us

Contact Us

0161 740 8999

 Fax: 0161 720 9231

manchester council logo AQS logohi big e min blkUtd Utilities Trust Fund Logo

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use and how to delete them, see our Privacy Policy.

I accept cookies from this site