Manchester Volunteer Advice Partnership


CHAC is excited to be part of a partnership of 5 voluntary organisations funded by the Big Lottery for 3 years to provide free training and support to Manchester residents who want to volunteer in our advice and support services. The partner organisations are Manchester Mind, Greater Manchester Immigration Aid Unit (GMIAU), Centrepoint-YPSF, Manchester Refugee Support Network, as well as CHAC.


Recruitment for the first course is currently taking place and there will be a 2 hour information session held at CHAC on Friday 24th March 2017 at 1pm where you can find out more details.

CHAC needs volunteers to fill the following roles:


  • Receptionist
  • Trainee Adviser - help challenge unfair welfare benefit decisions; negotiate with creditors to help people resolve debt problems
  • Digital Support Worker - help people make online applications and register and bid for social housing
  • Casework Support Assistant - help Advisers to undertake a variety of tasks to progress cases and gather feedback from clients
  • Interpreter - we're particularly looking for people who speak Urdu, Farsi, Arabic, Tigrina, and various Eastern & Central European languages
  • Assist people to access local services e.g. health, education, employment support
  • Accompany people to appointments (DBS check required)

For more information, and to get a volunteer application form, please contact Dawn by:
Mobile: 07921 464609 or Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


What we need from our volunteers

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  • be able to complete the full training programme
  • be committed to continue to learn and develop
  • be able to volunteer for at least 4 hours per week
  • be punctual and reliable
  • be able to communicate well in English
  • support CHAC's aims and principles
  • be friendly, welcoming and approachable

What you'll get:

  • Free training and experiential learning programme
  • Day-to-day supervision by advice supervisers
  • On-going support and training
  • Travel and other expenses
English Arabic French Russian Spanish Urdu

Opening Times

Monday, Tuesday and Thursday

9:30 to 12.30

Drop-in for Advice

You do not need an appointment


We see people by appointment at other times


 For telephone advice you can call Citizens Advice Manchester on 03444 111 222



Come along and support us and GM Law Centre on Thursday 11th May 2017 from 6.30 pm

                                              Follow the link below for further details, to book advance tickets or to leave a donation




Find us

Contact Us

0161 740 8999

 Fax: 0161 720 9231

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