We are currently providing advice over the phone - 0161 740 8999

We can advice you over the phone. We can provide advice in ten languages and can also arrange interpreters when needed. Please phone to speak to us. If you cannot phone then you can also text or email if that is easier. We can phone you back so we are paying for the call.

We still offer our full range of advice and casework. We are also providing advice about your rights that are specific to the situation with lockdown and Covid-19.

Established by the community in 1977, CHAC is a busy neighbourhood advice centre in Manchester providing face-to-face legal advice and support to residents.



Advice and Volunteer Manager

Full-time (35 hours pw)

Salary: £30,451 to £32,234 per annum.

This is a permanent post, subject to funding

We are recruiting an Advice and Volunteer Manager to join our team to lead on managing the operations of our charity. You will work alongside the charity Manager, a small advice team and a growing team of volunteers to deliver an effective and valued advice service in North Manchester.

CHAC is a busy advice service working within a diverse community. We want to recruit somebody with experience of delivering an accessible social welfare advice service as well as experience of managing or supervising advice staff and/or volunteers. This is a full time post. However, we would consider splitting the job into a part-time staff management post and a part-time volunteer management post.

You can indicate your preference on the application form.

How to Apply

Please complete the application form referring to the job description and person specification document, which set out the key duties of the role and the key skills, knowledge and experience you will need to demonstrate in your application. Please ensure you address all points on the person specification. CVs are not accepted.


The closing date for applications is 12 noon, Monday 5 October 2020.

Applications received after this time will not be considered.

Interviews will be held on Tuesday-Wednesday 20-21 October 2020.



Job Description & Person Specification

Application Form



Please email your completed application to Karin Stamp at: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you wish to post an application form you can post it to:

Recruitment, Cheetham Hill Advice Centre, 1-3 Morrowfield Avenue, Manchester M8 9AR


If you have any questions about either recruitment then please contact our Manager, Sinéad in on 0161 740 2461 or email her at: This email address is being protected from spambots. You need JavaScript enabled to view it.


You will be contacted by email or telephone to confirm whether you have been shortlisted for an interview so please ensure you supply these details. We will not be contacting people who are not shortlisted form interview.

Checks regarding your ability to work in the UK will be undertaken before any job offer is made. All job offers are made subject to the receipt of suitable references and an enhanced DBS check.


Opening Times

We are open
Monday to Friday


0161 740 8999




07823 495 307



We can provide advice in Urdu, Pushto, Punjabi, German, Cantonese, Mandarin, Malay, Bahasa, Hakka and English.

We can also provide advice in other languages via an interpreter.

Privacy Policy

You can read the CHAC Privacy policy here.

Covid Risk Assessment

Click here to read our Covid-19 Risk Assessment.

Contact Us

0161 740 8999

 Fax: 0161 720 9231

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